Shipping and Returns

Shipping Options

Delivery Method  Cost Delivery Timeframes*
Standard

$5 for orders under $80

Free for orders over $80

Metro: 2-5 business days

Regional/remote: 5-10 business days

Express Shipping $10

Metro: 1-2 business days

Regional/remote: 2-3 business days

 International  Destination dependent: calculated at checkout  Shipping company dependent: approx. 5-10 business days

 

*Due to an increase in online order volumes, Australia Post and courier services are experiencing a slight delay with delivery. Please allow an additional 1-3 business days for your order to be delivered. Bear with us, we promise it'll be worth the wait!

Once orders are placed, they are not able to be edited, added to or cancelled.

If you place your order over a weekend or on a public holiday it will be processed and sent out the next business day (Monday - Friday).

Please note: Shipping times are a guideline and subject to change. You may experience slightly longer delivery times during peak periods, due to COVID-19, due to weather, or due to other Australia Post or Sendle delivery issues that are unforeseen or unavoidable events beyond Glow Candy's reasonable control. Online orders are processed and shipped from Melbourne, Victoria, Australia and so we follow Victorian Public Holidays.

Returns

See our returns policy here.